The donor will have to send TRUSTNGO PROJECTS AND INNOVATIONS a written request for a refund within 2 days of making the donation to TRUSTNGO PROJECTS AND INNOVATIONS’s  https://trustngoprojects.org/contact/ or email [email protected]  along with-

1. Proof of the deduction of the donation amount.
2. In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office addresses.
3. If the tax exemption certificate is already issued, then we are sorry but we will not be able to refund the donation. However, in case of a valid refund request due to any error on TRUSTNGO PROJECTS AND INNOVATIONS’s part, TRUSTNGO PROJECTS AND INNOVATIONS will refund the donation and bear the costs of the same.
4. International donations will need a minimum 10 days for the refund process.